Shipping policy

Shipping Policy

Domestic Shipping (Canada Only)

We currently ship to addresses within Canada only. We do not offer international shipping at this time.

Processing Time

Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and the weight of your order. Estimated delivery times vary by province but are typically 5–8 business days after your order has been processed.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Delays

We are not responsible for shipping delays caused by carriers, weather conditions, or other circumstances beyond our control.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date so we can assist you.

Contact Us

If you have any questions about your order or our shipping policy, please reach out to us at hello@hearttocart.com